HR Tech Roundtable - powered by Lighthouse Research & Advisory and HR Tech Connect Summit

"Leveraging Technology to Enhance Productivity & Engagement: Real Use Cases, Real Results"

Network with your executive HR  Peers!

HR Tech Roundtable, produced by Lighthouse Research & Advisory and HR Tech Connect is an interactive event series that gathers HR, Talent, and technology professionals for a rapid-fire learning, sharing and networking experience.

Ben Eubanks
Principal Analyst
Lighthouse Research &

Ben Eubanks-1

Thursday, February 25, 2020
1:00 - 2:30 PM ET | 10:00 - 11:30 PT

Complimentary for HR, Talent and Technology Professionals

This Session is Approved for 1.5 HRCI® Credits.


"If you don’t want just another passive session and want to share your own thoughts, questions, and ideas, then this is the event for you."

- Ben Eubanks, Principal Analyst, Lighthouse Research & Advisory

Program Overview

In less than 90 minutes:

      • Gain insight into technology
      • Access to real-world enterprise use cases
      • Network with your peers to solve your most pressing HR and talent challenges


Thursday, February 25, 2021

1:00 - 2:30 PM ET | 10:00 - 11:30 PT


  • Keynote Presentation (20 min): Leading Employee Experience – Creating a “Front Door” for your Business
    • Speaker:  Melissa Swisher, Chief Revenue Officer, Socrates AI | Brian Marcotte, Past President and CEO, Business Group on Health
    • Abstract:
      In today’s world, employee experiences have moved from 'nice to haves' to 'must haves.'

      Today’s business environment is changing at an insurmountable pace like never before. From new workplace settings to greater demands for employees both inside and outside of work, the exponential rise of employee burnout was inevitable. The need for employees to belong and feel connected to the company is now greater than ever, but are we creating these environments to cultivate a high employee morale by conducting business the same way as a year ago?
      In this exciting keynote, Brian Marcotte and Melissa Swisher will discuss how Socrates can solve employee engagement challenges by:
      • Engaging with employees at the moments that matter most 
      • Creating optimal employee satisfaction while driving operational efficiency for companies with a reduction of repetitive requests
      • Creating material ROI utilizing the right Next Gen Employee Experience Platform for today’s workforce
melissa swisher

Melissa Swisher
Chief Revenue Officer
Socrates AI

Brian Marcotte Headshot

Brian Marcotte
Past President and CEO
The National Business Group on Health

  • Fireside Chat: The Agile Employee Feedback Playbook
    • Speakers: Mike Carden, Co-founder, Joyous | Ruby Kolesky, Head of Product, Joyous
    • Key Takeaways:
      •  Creating an inclusive Employee Feedback Culture
        • Real changes over measurement
        • Participation and inclusion over rigid experimental design
        • Business outcomes over HR compliance
        • Getting feedback to where it’s useful over respecting a hierarchy

Mike Carden


Ruby Kolesky
Head of Product

  • Enterprise End User Case Studies (30 min) - Interactive real-world case studies where executive end users discuss challenges faced, strategy, implementation and outcomes. 
  • Case Study: How McDonalds, Bilfinger and Pfizer Improved Workflows by Automating HR Document Processes
    • Speakers: Leila Laidani, International Business Development, aconso | Jan Klockgeter, Senior Consultant, aconso
    • Takeaways:
      • Learn how McDonalds, Bilfinger and Pfizer enhanced their HR workflows by automating their HR document processes
      • Ensure compliance within your HR department while working from home
      • Enable remote HR work with digital HR document solutions
      • Optimize your HR processes and generate HR documents like contracts, letters, certificates etc. 100% digitally
Leila Laidani

Leila Laidani
International Business Development

Jan Klockgeter

Jan Klockgeter
Senior Consultant

  • Case Study: How to Leverage Technology to Enhance Productivity & Engagement for your Enterprise
    • Speakers: Brett Addis, Global Head, Customer Transformation,  SAP
    • Takeaways: Almost 12 months ago, organizations around the world were fundamentally forced to change the way we worked.   In most instances, organizations were caught off-guard, they did not have the process, policy, and technology infrastructure in place to work in a virtual world. We also faced another challenge; how do we maintain our employee productivity and engagement? Unfortunately, this challenge does not only reside in the past, but will continue for the foreseeable future.

      In this session, I will discuss research, key leading practices, and share some SAP SuccessFactors customer examples of how they are leveraging technology to enhance productivity and engagement and continue to drive business outcomes.

      Takeaways from this session will be practical examples that you can leverage and apply in your own organizations.

Brett Addis

Brett Addis
Global Head, Customer Transformation

  • Case Study: Harness Digital Assistant Technology to be the Leader in Employee Experience – Streamlined Workflows and 100% Improved Employee Satisfaction
    • Speakers: Melissa Swisher, Chief Revenue Officer, Socrates AI | Brian Marcotte, Past President and CEO, Business Group on Health
    • Abstract: Increasing employee engagements by 10% can increase profits by $2,400 per employee, per year. Learn how to use your digital assistant technology to deliver a personalized, self-service experience for your employees while streamlining ITSM tickets and workflows for IT.
        • Onboarding | The most successful companies are 35% more likely to initiate onboarding for a new hire before that person’s first day on the job.
        • ITSM | Reduce 80% of Tier 0 tickets
        • Enterprise Platform & Integrations | Less than 20% of information is located within one tool like WorkDay or ServiceNow. With connect all data within your company for an efficient workflow.

      Learn how a Fortune 500, American multinational, personal care corporation developed over 78 use cases, combining information from Workday, ServiceNow, Okta, LDAP.

        • ~60,000 verified answers
        • 100% accuracy for IT policies and Content & ~93% accuracy for HR Content
        • 18 languages
        • Supported on SMS, Desk Portal, Teams and Mobile App
melissa swisher

Melissa Swisher
Chief Revenue Officer
Socrates AI

Brian Marcotte Headshot

Brian Marcotte
Past President and CEO
The National Business Group on Health

"As an attendee who participates in lots of virtual events, the HR Tech Roundtable was the smoothest attendee experience I’ve had, by miles! It allowed attendees to truly immerse themselves in the event. I’d highly recommend that other organizations who are pivoting in-person events to virtual events follow a similar format."

- Samantha Colby,  HRchitect

Keynote Sponsor

Fireside Chat Sponsor


Case Study Sponsors


Industry Partners

Julie Ann Sullivan

A Message from Ben Eubanks

Advisory Board

Advisory Board

For sponsorship inquiries, please contact Joe Warring, | 281-620-5585